For many of us, the kitchen is where we go to nourish both our bodies and our souls; it should be functional, but also welcoming and beautiful. Bergen Marble and Granite in Ridgefield, New Jersey applies that philosophy from start to finish as it works directly with both home owners and design/build professionals throughout North Jersey to provide an easy, one-stop shopping experience for countertops and cabinetry to meet a range of budgets for kitchens and other projects in the home.
From the moment customers enter the showroom of Bergen Marble and Granite, they are made to feel comfortable by the friendly, professional staff and warm atmosphere.
“We didn’t want to create just a showroom or warehouse, but an environment to experience,” said Zeynep Cebioglu, owner and director. “That’s why we made a living area for our customers, so they can enjoy a cup of coffee and use our kitchen when we are working with other clients. For families visiting us with their children, we offer items for drawing, plus cookies and a TV, so the kids can watch cartoons while we are helping their parents.”
Bergen Marble and Granite also caters to its clients’ busy schedules by offering extended evening hours during the week, as well as weekend hours. “We don’t ask our customers to work their schedule around us,” Cebioglu said. “We try to work with their schedules by offering more hours to visit us.”
The company’s one-stop shopping approach to designing kitchens, bathrooms and other projects is another way Bergen Marble and Granite makes life easier for its clients — and Cebioglu believes this streamlined, customer-centric experience is key to the company’s success.
“We have one major difference from our competitors: We are a one-stop shop company for countertops and cabinets. None of our competitors has it all like we do. Our customers don’t need to visit different places for each service,” she said. “We always have seasonal promotions and free consultations on countertops, and for kitchen cabinets, we do free site visits, measurements, designs and estimates.”
Cebioglu said despite its large product offerings, Bergen Marble and Granite is more of a boutique company compared to its competitors, focusing its business on home owners and their interior designers and contractors rather than working on big-bulk projects. “That makes us very strong in customer relations and service,” she said. “We place great importance to customer satisfaction. We listen to our customers, understand them and provide them with solutions.”
Bergen Marble and Granite features more than 250 slab colors in its 20,000-square-foot, indoor slab-yard, offering incredible options for kitchen countertops, vanity tops, fireplaces, tub surrounds, tabletops, outdoor barbecues and many other applications. The company also provides state-of-the-art template and fabrication services in-house, as well as a team of skilled installers.
“Our slabs are indoors so that our customers can comfortably look around and not be affected by weather condition,” Cebioglu said. “We have marble, travertine, granite, quartzite and quartz. We import our slabs ourselves in blocks so that our slabs have repetitive patterns.”
Granite remains the most popular choice for countertops, she said, because of its affordability and durability, though customers with higher budgets often choose marble or quartzite, which is a naturally occurring metamorphic rock that is harder than granite.
Cebioglu said quartz continues to grow in popularity as new looks replicating natural stone are offered. Not quite as hard as quarzite, quartz is fabricated from natural silicon dioxide and synthetic materials, with loose quartz comprising about 93 percent of the material. Because pigment can be added, quartz is available in a much wider range of colors and patterns. “Calacatta and Carrara marble-look quartz has been popular for a couple of years,” Cebioglu said, “but in 2017, we saw it have greater impact, with quartz companies coming up with various marble-look designs.”
To complement the range of countertop products, the quality, brand-name cabinets offered by Bergen Marble and Granite are available in a variety of styles, colors and price points. Manufacturers include St. Martin Cabinetry, Cubitac, Fabuwood, FGM Cabinetry and Forevermark.
Cebioglu said white cabinets were extremely popular in 2017, as were Shaker-style doors, a trend she expects to continue in 2018. Reflecting the current popularity of gray in overall home design, Cebioglu is seeing more gray cabinetry being offered by manufacturers. “I think gray could be another the ‘in’ color in 2018, along with white,” she said.
No matter which countertop or cabinet style a client chooses, the result is a stunning finished project by Bergen Marble and Granite, whether it’s a new kitchen, a bathroom vanity, an outdoor grill area or an updated fireplace surround.
“We love producing and seeing a finished job,” Cebioglu said, “but even more, we really love to see the light in our customers’ eyes when they see the beautiful results. Our greatest pleasure is to see our customers’ happiness and satisfaction over a completed project.”
That satisfaction often means that clients return to Bergen Marble and Granite again and again.
“It’s priceless when customers keep coming back to us,” Cebioglu said. “We ask them to keep visiting, not only for business, but just for a cup of coffee.”
That generous spirit and kindness is reflected in Cebioglu’s desire to involve her company in philanthropic efforts within the community. She began by offering her services to Ridgefield High School, where Bergen Marble and Granite is now replacing countertops and has more projects on the horizon.
“We believe in philanthropy and giving back to the community,” Cebioglu said. “We also believe in and admire volunteer work and would like to encourage it. For this reason, we are reaching out to fire departments to see how we can provide assistance. We began with our town, Ridgefield, but we invite fire departments throughout Bergen County to contact us.”
Bergen Marble and Granite is located minutes from Routes 1&9, 4, 9W, 46, 80, PIP and the NJ Turnpike, at 453 Broad Ave., Ridgefield. It is open Monday through Friday from 9:00 am to 7:00 pm, Saturday from 10:00 am to 6:00 pm, and Sunday by appointment.
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